Your preparation, your passion, your humor and your insight were a great addition to our meeting. Our people need to continually hear from the minds of our customer. I especially was impressed by the homework you did in preparation for the meeting. You were right on target in translating your themes and examples to the specifics of our business. Attitude, commitment and understanding who the customer is and what they want are key themes today. Your message to our people was right on target and I am sure they will take it to heart.